Privacy Policy
Introduction
Ailana UAB ("AILANA", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, www.ailana.eu.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and version
Device information
Time zone settings
Referring websites or search terms
Pages visited and interactions with the website
Cookie and analytics data
This information is used to improve website performance, security, and user experience.
Information You Voluntarily Provide
When you contact us through forms, email, or other communication channels, we may collect information, including
Name
Company name
Email address
Telephone number
Country or region
Industry sector
Technical inquiry details
Any information voluntarily included in your message
How We Use Your Information
We may use collected information to:
Respond to inquiries and technical requests
Provide product information and application support
Evaluate technical applications and processing requirements
Improve our products, services, and website
Maintain website security and prevent misuse
Comply with legal and regulatory obligations
We process only the information necessary for these purposes.
Technical Inquiries and Application Support
Information submitted through technical inquiry forms, contact forms, or service request forms may be used by our technical team to evaluate processing challenges, recommend suitable enzyme solutions, provide application guidance, and communicate regarding products or services.
Any information provided remains confidential and is used solely for legitimate business purposes.
Cookies and Analytics
Our website uses cookies and similar technologies to improve functionality and understand how visitors use the site.
Cookies may be used to:
Maintain website functionality
Improve user experience
Measure website traffic and performance
Analyze visitor behavior
You may adjust your browser settings to refuse optional cookies. However, certain website functions may not operate properly without essential cookies.
Legal Basis for Processing
For visitors located within the European Economic Area (EEA), personal information may be processed on one or more of the following legal bases:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws and regulations.
Data Security
Ailana UAB implements reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites.
Users are encouraged to review the privacy policies of any external websites they visit.
Your Rights
If you are located within the European Economic Area (EEA), you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of personal data
Restrict or object to processing
Request data portability
Withdraw consent where applicable
Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us using the details below.
Changes to This Privacy Policy
Ailana UAB may update this Privacy Policy from time to time. Any changes will be published on this page with immediate effect unless otherwise stated.
Contact Information
Ailana UAB
Panerių g. 14, LT-01312 Vilnius, Lithuania
Company Registration No.: 303355721
VAT No.: LT100011936516
Email: info@ailana.eu
Phone: +370 52100023
Website: www.ailana.eu